ORDERING & DELIVERY

PRODUCTION TIMINGS

Each Cara Meehan London product is made to the highest standards and this attention to detail takes a little time.

All Hats and Headbands: 20-30 working days

NEED A PIECE SOONER?

Please do call us to request a piece made sooner and we will aim to accommodate your needs.

 

SPRING/SUMMER SEASON

In May and June, production time will vary due to a peak in orders. To ensure you have a hat in time for Ascot or Summer Weddings, we advise that you plan ahead and get in touch early to avoid disappointment.

 

PACKAGING & DELIVERY

Your product will be beautifully packaged and sent out with great care. Our occasion hats are delivered in a hat box that you can then use for storage of your piece. The cost of packaging & delivery varies according to your location and type of product, please see the guide below:

UK: We aim to have your item with you within 48 hours after despatch date at a cost of £10/£20

EUROPE (Cyprus, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden & Switzerland. For other European countries see *): Delivery time after despatch will depend on your location, we hope to have your item with you within 5 working days after despatch at a cost of £20/£35

USA, CANADA, AUSTRALIA, NEW ZEALAND: Delivery time after despatch will depend on your location, we hope to have your item with you within 10 working days after despatch at a cost of £45/£55

Please note the above delivery times are on top of the time it takes to produce your piece. The delivery times cannot be guaranteed as that is not in our control, however, tracking information is available upon request.

IF YOUR COUNTRY IS NOT LISTED:

 * If you would like delivery to a country not listed please email cm@carameehan.com

DUTIES AND TAXES

For international shipping, all duties and taxes are the responsibility of the customer and will be administered by the courier company once the package has arrived in your country.

INSURANCE & CLAIMS

Your parcel will be fully insured and once it leaves the Cara Meehan showroom the courier will take full responsibility for the package. Any claims for loss or damage to the shipment will be the responsibility of the client, we do not take any liability for this once they are collected by the courier.

RETURNS & CANCELLATIONS

As all pieces are made to order we do not offered refunds or returns. If you have any concerns, please contact us to discuss.

To cancel an order please telephone +44 (0) 7887 751 466 or email cm@carameehan.com.